NP
Nicholas P轮渡 轮渡, Island Speed Ferry Cambodia, 2020年9月5日
I booked a return from Sihanoukville to Koh Toch with 12Go ($36.65). It was actually booked as two single trips.
Due to Covid, I wasn’t able to visit Cambodia. 12Go refunded one of the trips (I received $16.64), but not both . I raised this with them, but they denied I had booked two trips despite me doing it at the same time and on the same payment.
After some back and forth conversation via email - including me sending a screenshot of my payment - I gave up and let them keep the money.
When I re-book for 2021, I will use a different company.
MA
Marc. A轮渡 快艇, Buva Sea Cambodia, 2020年3月23日
Het was een ferry zoals we verwachten, geen cruiseschip. Beetje onduidelijk omdat ter plaatse lagen vier ferrys van dezelfde maatschappij. En het personeel sprak nergens engels . Beetje zoeken.