First time to go to PITX and it was around 6:30pm. There’s a lot of people and staff there assisted me on where to go first and directed me to the ticketing booth of the bus company. Ticketing staff assisted me right away since there’s not a long queue. After I got my boarding pass, I ate my dinner since you have many choices on where to eat. The bus is on time and we departed on time, as well. The actual ticket price is around ₱150 less than the price charged when I booked in 12go but that’s fine since it’s my first time to use the online ticketing service. At least now I know where to go and where to book tickets. Thanks 12go!
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年5月27日
My 12pm bus had trouble and the only choice I had was to wait for 2pm one.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年5月2日
I went to PITX, to request that the sisters Dealyn and Candy be pick up in SM san pablo since they are already there. The lasy in the counter, just plainly said na it can't be done. I'm almost begging but she just say cant because no one will inform the bus driver and the conductor. For me, maybe during this time, staff can extend more effort to assist passengers. The lady in the counter while assisting me is also doing business in fb messenger, so i nees to wait so that she can fully assist me. Am i not worth to be accomodated with full attention. It appears to me that she is more concern that i need to pay 200 pesos for the changing of time of bus ride. Im sorry but im not please with the lady who accomodated me in PITX.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年4月18日
hassle mag book walang matawagan na customer service in times of urgent needs na help.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年4月14日
there is still a ticket that you have to queue in a long line
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年4月10日
Online booking makes no sense since they still asked you in the terminal to "verify" your booking in the same line where non online passengers buy their tickets
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年3月22日
Need to update the system
公共汽车 空调普通型, DLTBCo (DLTBCo), 2022年1月1日
Very helpful staff
公共汽车 空调普通型, DLTBCo (DLTBCo), 2021年12月28日
The reservation with 12go was smooth and fast. However, the trip was terrible. The supposed 8-9 hours trip took 13 hrs. They didn't check well the bus so there was something broken which delayed the trip, the air conditioning was not working well and had to changed bus after over two hours of waiting. Terribly terrible.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2021年12月17日
Bus has No searbelt
公共汽车 Greyhound, DLTBCo (DLTBCo), 2020年2月25日