公共汽车 空调普通型, DLTBCo (DLTBCo), 2020年2月24日
Unable to recline seat
公共汽车 普通, Isarog Line, 2020年1月21日
No actual terminal. We need to walk to the middle of the highway to get into the bus. No CR in the ticketing office too. Well other than that, basically it's still good there's an office there to accommodate passengers.
公共汽车 无空调经济舱, Legaspi St Jude Transport Lines, 2020年1月4日
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月27日
The perks of online booking is convenience. I didn't get that much of a convenience from this trip, much more, customer service was below par. Busy season maybe? It does not justify though.
Next time, it should help to accommodate. What for that this is an online booking. Imagine looking for a computer shop for 30 mins...walking around an unfamiliar Pasay rotonda to have the ticket printed when the pdf is downloaded on my phone. If not for Penafrancia Tours, which allows print screen, I could have known better that DLTB would not allow.
I think, be consistent also on the rules.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月26日
Bus was delayed by more than an hour. In the end, I opted to join a supposedly later bus (original trip was 845, joined the 10pm bus because my bus was super delayed) in a less than ideal seat (last row, pretty bouncy) just to get on with my travel. Not sure what time my original bus arrived. Granted it was during the Christmas holiday, but it was a big hassle.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月26日
Hassle-free booking and I was given my ticket immediately once I presented my voucher. Their customer service is also very responsive.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月24日
Traffic bad due to road work
公共汽车 带厕所空中客车, Penafrancia Tours, 2019年12月20日
Huge delay, seats on the bus much less comfortable than expected, no water in the WC, somebody else was sitting on my seat but the conductor didn't care
公共汽车 豪华经济舱, Isarog Line, 2019年12月12日
公共汽车 卧铺, Isarog Line, 2019年12月1日
I booked a 20:00 to 9:40 trip to Legazpi as it was perfect for my 11am to 1pm engagement. We arrived Legazpi at almost 1pm! That's a 3 hour delay from the estimated time of arrival which is insane.
I saw a review which said that the sleeper's space was uncomfortable and he/she was only 5'6". I'm almost 6 feet. I'll let your imagination handle that one.
Still thankful for safely arriving in Legazpi though, but I'm not riding this bus line again.
公共汽车 普通, Isarog Line, 2019年12月1日
The bus was 1.5 hours late. The bus ride was good, the airco could have been less cold.
公共汽车 豪华经济舱, Penafrancia Tours, 2019年11月30日
the bus was late. and the service charge is so high compared to the actual fare.
公共汽车 卧铺, Isarog Line, 2019年11月26日
I got d upper “bed” nside d sleeper bus; space was small: i cant even sit straight as my head is already touching the ceiling yet im only 5’6. Seatbelt was short i cnt even locked it; im an average-size man. “Hallway” was small; 1 person can only pass at a time
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年11月25日
The driver was rude as well as the conductor when my mother, who is a senior citizen ,was asking for help. Dispatcher was helpful.
公共汽车 Lazyboy, DLTBCo (DLTBCo), 2019年11月18日
NOT IN PARTAS TERMINAL. HAD TO GO BACK TO EDSA DLTB TERMINAL. Also, what’s the use of booking online if you still have to queue with those without reservations just to get the physical ticket? Too much of a hassle. Never again DLTB and 12Go
公共汽车 豪华经济舱, Penafrancia Tours, 2019年11月12日
Just because online booking has no senior's discount
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年11月11日
The email says I can simply give my booking number at the ticket counter. However, upon arrival, I was still asked for a PRINTED voucher. The lady asked me to find an internet shop to have my voucher printed and presented to them. I had to do it but since it was already late (around 8pm), all shops are closed. I had to go back to tell them I couldn’t print the voucher, and the lady relented and allowed me to just give my booking number. It was such a hassle. You should indicate in your email that a printed voucher is A MUST so we wouldn’t be surprised.
The trip was okay, though, and was shorter than I expected. Thanks.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年11月4日
Sobrang tagal ng byahe and hassle sa pagkuha ng ticket. Kaya nga nag online booking para mabilis pero lalong matagal ma confirm.Good thing wala ako katabi sa upuan kaya kahit papanu comfortable ako.
公共汽车 Lazyboy, DLTBCo (DLTBCo), 2019年11月4日
My son's seat was broken so he was uncomfortable the whole 14-hours ride from Manila to Legazpi in DLTB Bus#19M.
公共汽车 豪华经济舱, Isarog Line, 2019年10月30日
Great transport. The bus is clean and very comfortable. Bus driver bus staff are very nice. Thank you Bicol Isarog. We will definitely ride here again and again.
公共汽车 普通, Isarog Line, 2019年10月21日
公共汽车 豪华经济舱, Penafrancia Tours, 2019年9月19日
i carried a baggage well within the allowed limit, but was made to pay an insurance fee 200.00, the crew said it is required.
公共汽车 豪华经济舱, Penafrancia Tours, 2019年9月17日
very comfortable trip
公共汽车 豪华经济舱, Isarog Line, 2019年8月14日
5 if we had seatbelts. Everything else is fantastic.
公共汽车 普通, Isarog Line, 2019年8月11日
They pick up passengers along the way kaya tumatagal ang byahe
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年8月4日
Maliit ang upuan ang tagal mg byahe sa dami ng stop over
公共汽车 豪华经济舱, Isarog Line, 2019年7月29日
Good i found 12go for booking my trip to Bicol. As I was stuck in EDSA, ticketing office even called ahead of time to ask where i am and was ready to delay slightly departure. Then all fine, trip was usual bus trip, Elite bus from Isarog Bicol offers a bit more space, sort of home sofa ride.