SN
Siti N公共汽车 VIP舱, Alisan Coach, 2019年12月26日
The wall plug to charge phone was not working and when the bus people was asked they said they did not switch it on. The signal for the bus's WiFi was not good. There was no passenger seat belt.
LP
Low P公共汽车 VIP舱, Alisan Coach, 2019年12月1日
So we were ask to check in 30mins before departure time most of us reached at 11.30pm but the bus were late for about 40minutes so what’s the point for us to check in early ? And also the bus wasn’t service or check before departing it broked down after 1hour and half from departure point and passenger end up waiting in the bus for 40mins with no reason given I felt lucky because the bus was fixed after that but what if the bus couldn’t be fix so we need to wait how many hours ? Then we are supposed to reach at 8.30am in the morning but we end up reach at 1.00pm wasted a lot of time on all this issues.
Few recommendations
1. Be punctual
2. Service or check up your vehicles before departure
AM
Alexander M公共汽车 VIP舱, Alisan Coach, 2019年11月25日
For that price I didn’t expect great wonders. The bus was late to begin with, like everything else in Asia - so not very suprised. The bus stopped quite a lot for both unknown reasons and for a number of passengers who needed to smoke. We also arrived later than planned. My guess is that they don’t include the immigration in their calcuation which then always sets them back at least 45 min in schedule depending on the wait. But after all, we got from Kuala Lumpur to Hat yai safe and sound, for a good price.