轮渡 商务SBR, Supercat, 2020年1月28日
On time and staff are helpful for a senior citizen like me.
轮渡 经济 SBR, Supercat, 2019年12月20日
I had a safe trip on time. The booking was valid and acknowledged without any hustle. Thank you!
轮渡 旅游客舱, Oceanjet, 2019年11月27日
Need to clean and the toilet too.
轮渡 旅游客舱, Oceanjet, 2019年11月23日
Did not wait too long just right travel time and boarding
轮渡 旅游客舱, Oceanjet, 2019年11月9日
Responsible staff. Clean and spacious deck..
轮渡 旅游客舱, Oceanjet, 2019年10月30日
The whole trip is ok. Can't blame if the trip took more than 45 minutes because it is really wavy. The gentlemen who assisted us inside the ferry were nice and friendly. But the people in the check-in counter were not. Since they are the frontliners of Oceanjet, they should be accommodating and treat every passengers in a nice way. Also, they should not be communicating in local dialect. They should remember that not all local passengers came from Iloilo. Some, like me, came from Manila and do not have any idea on how to speak fluently and understand their dialect. It made me feel uncomfortable.
轮渡 旅游客舱, Oceanjet, 2019年10月27日
Our trip sched at 12.30 but the ship left at past 1pm and we arrived to Bacolod before 3pm, the aircon is not as cold as we expected????
Dear Berniece Marielle Hernandez,
Thank you very much for your comment.
Please kindly be advised that we have informed you that the departure time at 12:30 was fully booked on your travel date.
We asked you to choose the alternatives, and you chose to depart at 1pm. That's why the ship left around 1pm.
For the AC part, we will coordinate further with Oceanjet team to improve their service.
Should you need further assistance, please feel free to contact us.
12Go Business Development Team
轮渡 经济 SBR, Supercat, 2019年9月28日
It was a fantastic trip with superCat
crew was very good..
轮渡 旅游客舱, Oceanjet, 2019年9月17日
I like the ship. Fast and safe. And they allow us to get the earlier trip even if we booked another time.