火车 #12015 CC - 冷氣座位等级, Indian Railways, 2020年2月27日
Pleasant journey to jaipur on the express train. 12go arranged our tickets swiftly after trying for days to book them myself. Would definitely recommend
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2020年1月12日
Everything was good
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年12月23日
Aside from noisy passengers, the service was above my expectations.
火车 #12916 1A - 一级卧舖冷氣车箱, Indian Railways, 2019年12月16日
We had a pleasant journey from ND to Jaipur. 1ac class, everything clean and toilets ok. Bigger and more comfortable beds in comparison with 2ac.
火车 #12215 3A - 三层卧铺冷氣车箱, Indian Railways, 2019年11月25日
12go made trip ver easy
火车 #12015 EC - 冷氣座位等级車廂, Indian Railways, 2019年11月25日
Nice trip. We even had breakfast in the train.
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年11月22日
Lovely and peaceful trip! Good service
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年11月22日
The train left on time and the service very good. We were given a newspaper and tea and biscuits. Later we were then given a vegetarian meal. The toilets even the western style one in our carriage weren't clean but this is something you come to expect in India. Overall it was a fun and positive experience and we would do it again, in fact we are returning to Delhi by train in a few days.
火车 #12916 3A - 三层卧铺冷氣车箱, Indian Railways, 2019年11月21日
Train was good,went on time from děl, but it was delayed appeox 40 minutes in Jaipur. 3a class was comfortable and not so crowdy.
飞机 经济舱, IndiGo (IndiGo), 2019年11月13日
火车 #09414 3A - 三层卧铺冷氣车箱, Indian Railways, 2019年11月12日
Ticket booking was very easy. Train was on time. So all perfect.
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年11月9日
Very helpful staff on train, catering brilliant. Comfy seats.
火车 #12916 1A - 一级卧舖冷氣车箱, Indian Railways, 2019年11月3日
We had been advised of an app, which allowed us to find which platform the train left from, which carriage and our seat numbers. (This was in addition to the link from the email which I received from 12Go.)
The First Class lounge was not in operation but we were able to find the waiting room for sleeper compartments and we were comfortable there until 30 minutes before departure time. It took some time to reach the front of the train but we had no difficulties. We shared our 4 berth compartment with a delightful British couple and the whole journey went very smoothly. Chai, snacks and meals were available freely as we went along to Jaipur and we arrived only ten minutes late. Staff did not speak to us when they passed by as they needed to herd many people who had inadvertently entered the wrong carriage. The whole journey was a pleasant experience and the booking process with 12Go was fantastic.
火车 #12015 EC - 冷氣座位等级車廂, Indian Railways, 2019年10月9日
Excellent service. A lot of meals provided for 4 hours journey. Plug for charging available. Comfortable seat. Overall is excellent!
火车 #12916 SL - 卧铺等级, Indian Railways, 2019年10月8日
I do not understand why they make you reserve seats if they will allow any amount of people in, and allow them to sit anywhere. It annoying when you have a reserved bed, and them someone else comes and lays/sits on it as well. A mess.
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年10月8日
Really good train
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年9月24日
It’s accurate information on a train ticket. Just service charge is overpriced; almost double price of regular ticket at a train station
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年9月6日
Great service, just the AC was too cold!
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年8月28日
火车 #12916 2A - 双层卧舖冷氣车箱, Indian Railways, 2019年8月19日
Had a good journey, the seats were dirty when we got on the train. Other than that all good.
火车 #12916 2A - 双层卧舖冷氣车箱, Indian Railways, 2019年8月10日
Had a bed for a 5 hour journey so I could lie back and relax, or sit and watch India go by!
火车 #12414 2A - 双层卧舖冷氣车箱, Indian Railways, 2019年8月6日
1st time travelers to India. We were advised to book our long distance train rides in advance. Purchasing tickets was very easy. 12go informed us in less than 12 hours via text and email that the seats we wanted were unavailable. They offered us different seats or a full refund. Concerned seats would run out, I rebooked our desired seats on a different train and then responded to 12go. I told them I rebooked different train tickets and requested the refund. They refunded the money within 24 hours. Tickets were emailed with instructions. 12go sent a trip reminder via email 96 hours prior to trip with instructions on how to check the train schedule and status of train. We weren’t sure how to find out our platform/train info once we arrived at the station; luckily, the guards were more than helpful. They checked us in, told us our platform # and seat numbers, and even gave us masala chai and cookies. I would definitely use 12go again for future trips and would definitely recommend anyone traveling to use 12.go, but buy tickets in advance, if possible.
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年6月7日
Easy train travel. 12go sent me the tickets shortly after I bought tickets with them. 12go also provided very good instructions and information on the travel
火车 #12015 CC - 冷氣座位等级, Indian Railways, 2019年6月3日
It was a good experience. I received a reminder from 12go asia before my trip.
火车 #12414 2A - 双层卧舖冷氣车箱, Indian Railways, 2019年5月9日
El servicio de venta de 12go está bien. Ningún problema. No obstante, en nuestro caso, nos encontramos con un tren enorme, con muchísimo vagones, y nadie sabia decirnos donde estaba nuestro vagón. Finalmente lo encontramos, casi en el último instante antes de salir. Creo que el billete debería ser más claro en ese sentido, y dar más indicaciones de como ubicarte. Por otra parte el tren fue puntual aunque en lamentable estado (Literas con 2AC) .