EJ
Erik J飞机 经济舱, VietJet Air, 2020年3月25日
Perfect experience. Health decleration due to Corona was a bit of a hazle but is also something you can't do anything about.
CB
Ciara B飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2020年3月1日
Superb service from 12go, when we originally booked a middle name was missed they rectified this very quickly with apologies. Bonus we got emergency exit seats which are always nice. Would definitely book with them again.
VY
Vikas Y飞机 经济舱, VietJet Air, 2020年2月29日
The travel time is less.
Flight was clean and good
AC
Anthony C火车 #SE1 2人舱, Vietnam Railways (Đường sắt Việt Nam), 2020年2月28日
The two birth cabins were clean. The train left and arrived on time. What made it a 4 was the scenery
PR
Pahalawatta R飞机 经济舱, VietJet Air, 2020年2月20日
No harassment, easy booking, thanks
FL
Francine L飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2020年1月26日
Io ed il mio ragazzo abbiamo viaggiato con l'ansia. L'aereo a nostro avviso è atterrato malissimo. Invece la stazione dell'aeroporto era perfetta.
JK
Jessica K飞机 经济舱, VietJet Air, 2020年1月23日
2 hours of delay.
CD
Cheryl D飞机 经济舱, VietJet Air, 2020年1月20日
On time, clean taxi
AL
Abbie L火车 #SE1 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2020年1月19日
Stayed in a 6 berth 2nd class sleeper, only one other person came in during the night so it was mostly just myself and my husband in there. Journey was ok but the beds are very hard and uncomfortable so you can't really get a decent sleep. The cabin still had rubbish in it from the people before us and the toilets weren't very clean with lots of water on the floor. Would pay a bit more for first class if I did it again.
NS
Nicolas S飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2020年1月17日
The flight was delayed by more than 1 hour for operational reason.
RE
Rebekah E火车 #SE1 仅是第2等级空调座位, Vietnam Railways (Đường sắt Việt Nam), 2020年1月6日
The train was quite dirty and also have cockroaches. It stated that the meal is provided but then I didn't get any free meal, so I felt like being cheated.
ME
Mark E飞机 经济舱, VietJet Air, 2019年12月28日
Good overall service with minor delays on take off and deplaning.
DR
Dominik R飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年12月26日
Slightly delayed, but comes with a free drink (coke or water only). Good service.
SC
Sheila C火车 #SE1 仅是第2等级空调座位, Vietnam Railways (Đường sắt Việt Nam), 2019年12月25日
Long ride, not spacious. Caught several cockroaches.
SD
Swapankumar D飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年12月21日
Though the flight delayed 30 minutes, we were well informed .Airport check in was very smooth. Flight was comfortable.
TJ
Timothy J火车 #SE7 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年12月20日
The booking service was excellent. They made our trip possible, very easy to use and the tickets came very quickly by email. thank you.
The train cabin did not match the picture on the trains website. We had a cabin that has not been refurbished. It was not very clean over all. The air conditioning was good. Despite being non-smoking, the passager in the cabin next to us was smoking the whole 18 hour trip. The toilet was ok but no toilet paper which we had planned for. There was a lot of food available on the train. The train was on time.
JL
John L飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年12月7日
Bare bones flight, 65 minutes behind schedule.
KB
Kerin B火车 #SE1 4乘客贵宾卧铺车厢, Violette Express Train, 2019年12月7日
It was easy to exchange voucher for ticket at da nang station, which gives coach and cabin number. The trip to Saigon went well. The standard didn't quite meet that of Laman Express, but it also wasn't as expensive as Laman. It was great to view vietnamese countryside along the way.
JB
Julie B火车 #SE1 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年12月5日
Staff was helpful and sleeper was okay. Lots of cockroaches and mice which took away from the first class experience.
MA
Mark A飞机 经济舱, VietJet Air, 2019年12月1日
Thank you 12goAsia, you managed my booking arrangements for my flight from Da Nang to Ho Chi Minh. Everything was conducted professionally without any problems. I will continue to use your booking systems for all my travel arrangements in South East Asia. Thanks again, kind regards, Mark.
KL
Katherine L飞机 经济舱, VietJet Air, 2019年11月30日
Smooth transaction during my flight back and forth. Would probably recommend this to friends.
CR
Cristina R飞机 经济舱, VietJet Air, 2019年11月30日
The driver was very nice, but after 15 minutes in the bus, we were requested to change to another bus. This second driver was crazy, very unpolite and not helpful at all, he could not speak a single word of english. Very bad experience!
PO
Peter O火车 #SE1 4乘客贵宾卧铺车厢, Violette Express Train, 2019年11月27日
No Violette carriage from Da Nang to ho chi Minh city. So put in 1st class ac. Bed clothes strewn across carriage from previous occupants. Toilet unusable if you need to sit. Thankfully I didn't. Best thing were the train staff. Lovely helpful people. Oh did I mention sharing my bed with 3 cockroaches?
ME
Maria E飞机 经济舱, VietJet Air, 2019年11月23日
The flight was delayed twice! We waited in the airport quite long and arrived in Ho Chi Minh 2am, which was not ideal. Thankfully our hotel manager waited, but they could have not for this late check in. Also for the multiple delayes the airline could have offered complimentary free drink or snack or something, but nothing. A little dissapointed.
LB
Lorraine B飞机 经济舱, VietJet Air, 2019年11月13日
I was frightened he drove crazy man
KM
Kate M飞机 经济舱, VietJet Air, 2019年11月12日
Very good, our luggage was overweight and the check in lady advised how to proceed.
LP
Lukasz P飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年11月10日
Easy and cool flight
PT
Penelope T飞机 经济舱, VietJet Air, 2019年11月7日
Easy journey
GD
Gwendi D飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年10月29日
Was delayed...
AJ
Annabel J飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年10月25日
Booking was good with great communication. However flight was delayed- apparently quite a usual occurrence !
RJ
Rebecca J飞机 经济舱, VietJet Air, 2019年10月25日
The flight was delayed by 30-40 min, but all in all it was good.
KM
Kelly M飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年10月25日
On time. Good service.
AS
Antoinette S火车 #SE1 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年10月25日
My ride was not to bad, after reading all the other horrible experiences. By accident I booked a second class sleeper. It was hard, but doable. I saw only one cocarroge. The conductors were allright. The sheets clean. It was only very very cold because of the airco and I therefore hardly slept.
RJ
Ryan J飞机 经济舱, VietJet Air, 2019年10月23日
Another flight booked with 12go 1 day before departure only to have it again changed just as we arrived to airport meaning another long wait. Times don't seem up to date with regards to flights even with it being so close to departure time
PG
Peter G飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年10月19日
Everything was as expected. Will return to Da Nang
NL
Norman L飞机 经济舱, VietJet Air, 2019年10月13日
It is good they notify us with the 4 hrs delay, boarding gate and baggage claim changes, what I like is I have an excess baggage of more than 2kg and they were considerate.
NS
Nicoletta S飞机 经济舱, VietJet Air, 2019年10月9日
Again one hour delay on the flight
MS
Mark S火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年10月9日
Compared to other developing countries that I've taken the train through, Viet Rail is not that bad. Wasn't horribly late in either direction, most of the USB ports and electrical outlets worked (a miracle in itself), the food was decent, the beds hard (but clean), the toilets not so clean with a bad design that left water sloshing in the bowl (and eventually out of the bowl). Might try the private cars the next time, though they are significantly more expensive.
CH
Constance H火车 #SE7 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年10月8日
I simply have no idea why they call this VIP. I don’t think we had more service. We certainly did not have a first class feeling to this trip. Beds were ok. We slept well... but that’s all. The rest was mostly filthy and comparable to a chinese local train. Please, improve your train system.
AM
Armande M飞机 经济舱, VietJet Air, 2019年10月8日
Perfect flight, left on time.
AV
Alyssa V火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年10月7日
I found the se19 to be cleaner. The trip was delayed by an hour and a half over all, and I saw more cockroaches on this particular train. That being said, it’s not like they’re crawling on you, so if you’re feeling adventurous and don’t mind knowing they’re around you it’s not really a problem. My bigger complaint is the fluctuating temperature, causing it to be extremely cold and then very warm making it hard to sleep. Otherwise, it was fine.
AA
Anthony A火车 #SE1 4乘客贵宾卧铺车厢, Violette Express Train, 2019年10月2日
Punctual departure, clean sleeper accommodation.
CR
Christine R火车 #SE7 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年9月26日
2nd class sleeper
Danang to HCMC
We didn't really get the beds we booked because of an older lady and her daughter sharing one of our beds when we arrived. They offered us one of the beds they booked which had less space.
Actually one can not sit in the upper beds and there is no ladder to climb up there. So no wonder the like 80 years old lady preferred to stay at ground level on one of our beds.
The people were nice and friendly. Stuff was also very friendly so all in all this was a funny experience.
If you book this train just prepare for a journey that will not end up as you might have thought.
TM
Troy M飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年9月20日
12go is a good company. I booked travel through Thailand Vietnam Cambodia and always works out. The Vietnamese are rude at the airport. It’s hard to get information and I get the feeling they don’t want to speak English. Oh well, life goes on.
ES
Edward S飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年9月9日
Great service and price
AA
Audrey A火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年9月3日
This specific wagon was much better than the first one. Much cleaner (the bedsheets had been freshly washed and folded), the AC worked properly (even a bit too cold), the train was not as noisy. Tue food on board this time was quasi inexistant though. The train was delayed on departure and arrival. The guy respomsabile for our wagon was very nice and clean so it helped a lot. Overall good relative experience. That's the reason why I put a 4.
RR
Rui R飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年8月27日
A coffe would de welcome
ME
Marilyn E飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年8月25日
Disappointed that I wasn't informed that this flight was changed to 17.10 . I had arrived 2hr+ prior as advised. However staff did there best to get me the earlier flight. .
EN
Edwin N飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年8月19日
All went well
FK
Fushiung K火车 #SE1 4乘客贵宾卧铺车厢, Violette Express Train, 2019年8月17日
Not comfortable at all