公共汽车 VIP 24, StarMart Express, 2020年3月15日
Я забыла в порту сумочку - косметичку, надеюсь увидеть ее на обратном пути 22 марта
公共汽车 VIP 24, StarMart Express, 2020年3月9日
The driver and bus were excellent! I really enjoy the ride.
公共汽车 VIP 24, StarMart Express, 2020年3月1日
There were cockroaches in the bus walking up the walls to the seats.
公共汽车 VIP 24, StarMart Express, 2020年2月28日
Comfy masssge seats. Plenty of room and good air con.
公共汽车 VIP 24, StarMart Express, 2020年2月22日
First bus didn’t have air conditioning for two and a half hours, thankfully we switched to another bus. The ticket also said it was a 5 hour ride, it was over 7 hours.
公共汽车 VIP 24, StarMart Express, 2020年2月18日
Double deck bus but I perfect have a seat below rather on TOP as TOP too squeezes below is comfortable seat. Gd bus driver reach earlier then thought but the problem can't charge the phone and no wifi. Nowadays ppls goes for that hope starmart will get much more better in service in success in bussiness
公共汽车 VIP 24, Sri Maju Group, 2020年2月17日
The ride was comfortable, we're not late, ticket is very easy to claim specially if you choose TBS for it's a very efficient bus station. The seats got massive leg room, but it needs a little vaccuming, the grooming of the bus captain and assistant could be improved. Overall, this is a very good deal to travel from KL to SG.
公共汽车 VIP 24, StarMart Express, 2020年2月14日
Not much time given for toilet break.
Requested to change bus at malaysia immigration if drop off at boon lay.
Seats are uncomfortable.
飞机 经济舱, Scoot, 2020年2月14日
The flight was on time.
公共汽车 VIP 24, StarMart Express, 2020年2月12日
Bus is comfortable, somewhat agitated bus driver. Arrived 15 min later than said, so all ok.
公共汽车 VIP 24, StarMart Express, 2020年2月11日
公共汽车 VIP 24, Transtar Travel, 2020年2月8日
Only reason not rated 5 is that not everything on the coach worked but was very comfortable ride. Also no bathroom onboard but would use again.
公共汽车 VIP 24, StarMart Express, 2020年1月31日
Lack of information From staff when reuested particularly on arrival at Singapore
公共汽车 VIP 24, Sri Maju Group, 2020年1月24日
We arrived to our destination 2hrs late due to heavy traffic through the border of JB and Singapore. The instructions of where to wait for the bus when we walked through the border was unclear - we were all frantically searching for other passengers on our bus to make sure we went to the correct place. We also weren't provided with any water for the duration of the trip, and we had our break stop 3.5 hours after we stayed the journey, which was a long time to wait in our opinion.
公共汽车 VIP 24, StarMart Express, 2020年1月21日
The trip take many hours, but it was very nice, really confortable bus
公共汽车 VIP 24, StarMart Express, 2020年1月18日
The driver did not wait for some passengers left in Singapore Immigration.
公共汽车 VIP 24, StarMart Express, 2020年1月14日
公共汽车 VIP 24, StarMart Express, 2020年1月13日
公共汽车 VIP 24, Sri Maju Group, 2020年1月8日
The food was not good. The first time, that I have to complain about food.
公共汽车 VIP 24, StarMart Express, 2020年1月8日
公共汽车 VIP 24, StarMart Express, 2020年1月5日
Very fast, all was good
公共汽车 VIP 24, StarMart Express, 2020年1月4日
Overall the journey and arrangements good.
公共汽车 VIP 24, StarMart Express, 2020年1月2日
They called before leaving which was very good. They are responsible drivers.
公共汽车 快速, Causeway Link Express, 2020年1月2日
The driver took too many breaks, the whole journey was more like 8 hours.
公共汽车 VIP 24, StarMart Express, 2020年1月1日
公共汽车 VIP 24, Sri Maju Group, 2020年1月1日
Driver doesn't tell you where you need to be when you go through customs so all a bit hit and miss.
Also be aware, immigration into Singapore took 2 hours. Sooo boring. Got to the front of a line and there was a problem with the kid they were seeing so they shut the line and sent us elsewhere ????
Be prepared for the wait.
公共汽车 VIP 24, StarMart Express, 2019年12月28日
I took a trip from Berjaya Times Square to Golden Mile Tower with my family during the holidays. My experience was a little different in that they didn’t leave anyone behind at immigration (though the bus ticket does say that if you get left behind, ride another Starmart Express bus). There were staff at each of the immigration borders with checklists of the bus passengers and who were waiting as you got out of immigration. The staff on each side were helpful. We even thought our bus had already left but another Starmart Express driver pointed us in the right direction.
We got to the Singapore immigration by 2:00 PM after leaving by around 8:45 AM. We spent 2-3 hours in immigration and arrived at Golden Mile at around 5pm.
Overall, the bus company wasn’t a horror story like some of the reviews here (which I was prepared for and took the risk on) but I think they can improve on changing the timeslots to manage expectations better and give clearer instructions on the procedures at immigration etc before the bus trip so people know what to expect.
飞机 经济舱, AirAsia, 2019年12月26日
公共汽车 VIP 24, StarMart Express, 2019年12月26日
Clean and conffortable bus
公共汽车 VIP 24, StarMart Express, 2019年12月25日
The bus doesn't make only 5 hours to reach Singapore as promised! took 9 hours and 15 minutes!!! the 2 hours in the immigration office were on top of the 9 hours ( but this is something unpredictable). so a total of 11.15 hours for a road that is quiet good for driving. the stops on the way are way too long and not necessary ( beside the stations).
we didnt find it professionally organized and is a pitty because we chose bus between countries to enjoy also roadtrip, not only airplane ( which seems in the end to be the best choice). the long trip by bus made us lose a day from our visit in Singapore. we came from Europe for such a visit...but in the end nobody assumes this waste of time.
we don't recommend it.
we are 2 travellers.
p.s.: the bus doesn't provide much of the promised comfort either (had broken chairs and nonfunctional plugs)
公共汽车 VIP 24, Sri Maju Group, 2019年12月23日
The bus didn’t wait me in the immigration
公共汽车 VIP 24, StarMart Express, 2019年12月22日
At the starting point bus was delayed by 30 or 40 minutes. Scheduled reaching time 04.30 pm was delayed by more than three hours. Attendant was reluctant to help passenger to put their luggage in bus boot.
公共汽车 VIP 24, Sri Maju Group, 2019年12月14日
Everythings is fine just a bit slow......i like the way driver treat passagers....passionate...
公共汽车 VIP 24, Sri Maju Group, 2019年12月8日
All was cool and the seat was awesome . One of my most comfortable bus trip ever ????
公共汽车 VIP 24, StarMart Express, 2019年12月7日
Massage chair spoilt.
公共汽车 VIP 24, Transtar Travel, 2019年12月1日
It took long queue to pass the custom. Unfortunately, the bus driver left most of us before we were able to come out. At the end, we had to use the public transport to go to MRT station.
公共汽车 VIP 24, StarMart Express, 2019年11月26日
Bus didn't follow seating number.
It took off a little late too.
公共汽车 VIP舱, Transtar Travel SG, 2019年11月25日
The driver didn’t explain anything . He just stopped and we had to guess if it was for immigration , luggage test etc... the arrive hour do not correspond because of the immigration time spend
公共汽车 VIP 24, StarMart Express, 2019年11月21日
Tre trip took 8 hours, not 5 hours, 15 minutes. I can’t imagine it ever being on time considering that you have to go through immigration both in Malaysia and in Singapore. And then you have to wait each time for everyone to get back on the bus.
公共汽车 VIP 24, StarMart Express, 2019年11月17日
The delays and someone smoking on the bus were not really acceptable.
公共汽车 VIP 24, StarMart Express, 2019年11月9日
Super comfy Bus with massage seats, Driver was friendly, Border was say to navigate and very quick to clear.
公共汽车 VIP 24, StarMart Express, 2019年11月8日
Very comfortable, big chairs. A lot of space for my legs and bag.
公共汽车 VIP 24, StarMart Express, 2019年11月5日
Very slowly, so long waiting for the next bus, is about 30+ mins.
公共汽车 VIP 24, StarMart Express, 2019年11月5日
When check in in Singapore drive says huury other wise I left you and he drive bus without me
Draiver not picked up me very bad draiver
公共汽车 VIP 24, StarMart Express, 2019年11月4日
公共汽车 VIP 24, StarMart Express, 2019年11月1日
The driver was a man of few words, I thought the driving was very reckless as well, he nearly left 2 people in Singapore immigration, also the immigration is a absolute joke it took us 1.5 hour to get through not enough staff and no sense of urgency at all, do not book this if your under time constraints.
公共汽车 VIP 24, Transtar Travel, 2019年10月29日
Bus was delayed but comfort and trip was OK. I can recommend this operator.
飞机 经济舱, Jetstar Asia, 2019年10月21日
We didn't have any problems with our travel. Thank you.
公共汽车 VIP 24, StarMart Express, 2019年10月21日
The outward journey was great. Comfortable seats and good driving. Took about an hour longer but the immigration line was very long despite being 4am.
Return journey was not as nice, very fast bumpy ride in bad weather conditions. Thrown out my seat a few times and as the seatbelt had been cut completely of this did not made me feel safe.
公共汽车 VIP 24, StarMart Express, 2019年10月16日
hopefully next time, there will be wifi connection on the bus