邦沙码头到萨努尔海滩港

船很差，屋顶很低，无法站立。没有空调，船很旧，一点都不安全 蝙蝠晚到了一个多小时

Bad boat, not possible to stand as roof was low. No AC, old boat that not at all felt secure The bat was more than one hour late

这次游览相当累人。 渡轮原定于 12:55 开始。实际上，我们是 13:30 开始的。开船前，我们必须支付额外的港口税。这也写在了预订确认单上，所以一切正常。但我们整个团队又多花了 20 分钟，如果能有更好的安排就好了。 开始时，工作人员告诉我们先去努沙佩尼达，然后再去萨努尔。我们很恼火，因为事先并没有沟通过这件事。当我们到达努沙佩尼达时，工作人员告诉我们，他们只需给油箱加满油，这还需要等待 20 分钟。因为已经加满了，我们以为现在就可以开始了。但不幸的是，他们又开始用更多的人填满座位。这又花了我们 20 分钟。我们不明白他们为什么不在加满油的时候这样做。 后来，我们终于在一艘超载的渡轮上出发了--有两个人甚至没有座位，只能坐在楼梯上。 一个多小时后，我们才到达萨努尔。 整个行程都很烦人，希望能有更好的沟通。

The tour was pretty exhausting. The ferry was meant to start at 12:55. We actually started at 13:30. Before the start we had to pay an extra harbour tax. This was also written on the booking confirmation, so everything’s fine. But it took us another 20 minutes for the whole group and could be organized a better way. As we started, the staff told us we will first go to Nusa Penida before going to Sanur. We were annoyed because there was no communication about this ain’t advance. As we arrived at Nusa Penida, the staff told us they just had to fill the tank which would take another 20 minutes for us to wait. As it was filled we thought we would start now. But unfortunately they started to fill up the seats again with more people. This took us another 20 minutes. We couldn’t understand why they didn’t do this during filling up the tank. Then we finally started with an overloaded ferry - two people didn’t even have seats and had to sit on the stairs. We then arrived more than an hour later at sanur. The whole trip has just been so annoying and a better communication would be desirable.

我们的船票是从班萨尔开往萨努尔的，但因为船延误了，所以我们把目的地改成了巴东拜，从那里我们搭乘免费班车前往金巴兰，但因为有人要在库塔停车，所以车程超过了3个小时。

Our ticket was from bangsal to Sanur but because the boat was delayed, we changed destination to Padang bai and from there we got free shuttle till Jimbaran, but it was more than 3 hour drive because someone else had to stop in Kuta..

到达港口后，我们被告知我们预订的行程实际上并不存在，但我们有两个选择。坐船到巴东白岛（Pelabuhan Padang Bai），然后再坐巴士，总行程为 4 小时（12goasia 的行程为 3 小时）；或者坐稍后的船，因为途中会在每个岛上停靠，所以需要 4 小时 30 分钟才能到达萨努尔...... 我强烈建议不要预订 SemaOne（众所周知，他们会晚点，而且不可靠），我也不建议去巴东白，因为那是一个很不和谐的地方，出租车司机会当着你的面撒谎。他们甚至会跟踪你到巴士站，谎报到萨努尔的时间（是+/-1 小时，而不是 3 小时）。

After arriving at the harbour, we were told that the trip we had booked didn’t actually exist but that we had 2 options. Get a boat to Pelabuhan Padang Bai and then get on a bus for a total trip of 4hrs (as opposed to 3hrs on 12goasia) or get onto a later boat which would then take 4h30mins to take us to Sanur because it stopped at every island on the way there… I highly disrecommend going booking with SemaOne (they are known to be late and unreliable) and I also disrecommend going to Padang Bai because it’s such a disagreable place where taxi drivers are up your face and lie to you. They will even follow you to the bus and tell lies about the travel time to Sanur (which is +/-1h and not 3)

船票上的抵达时间错了一个多小时。我们到了努沙佩尼达，等了一个小时才等到更多的乘客。这在船票上没有说明，在到达码头之前的旅程中也没有提及。

The arrival time was wrong on the ticket by more than an hour. We went to Nusa Penida and waited for an hour for more passengers. This was not stated on the ticket nor mentioned on the ride until at the pier.

在恶劣天气中，行程相当艰难，一些乘客已经穿上了救生衣，惊恐万分。对机组人员来说，这可能是一次普通的旅程，但对那些没有准备好冒生命危险或丢失财物的乘客来说，就不是了。包括天气情况在内的旅程细节需要明确告知

Had a quite rough trip during the bad weather, with some passengers already wore a life suits and scared. For the crews it may be a typical journey, but not for passengers who aren’t ready to risk their life or loose their belongings. The journey details, including the weather condition, needs to be informed clearly

快艇被取消了，替代的快艇（Mantraexpress）2 个半小时后才来。到达的是巴东拜，而不是萨努尔，没人告诉我们这一点，因为前往萨努尔港口的巴士班车造成了混乱......

speedboat was canceled, substitute (mantraexpress)came 2½h later. Arival at Padang Bai, not Sanur, nobody told us about that, chaos because of busshuttles to Sanur harbour...

船并没有按照船票上的时间开，而是在大约 2 个小时后（船票上的时间是 11:30，实际时间是 13:15）才开。 到目的地的时间并不像他们告诉我们的那样是 3 小时，而是超过了 4 小时。

The boat didn’t go at the time on the ticket but after aprox 2 h (11.30 on the ticket, 13.15 real time). The time till destination was not 3 hours like they told us but more then 4h.

The actual departure at Bangsal, Lombok was at 13:30 (not 13:00 as planned). At 13.00 you walk together from the office to the harbor. There you have to pay another IDR 10,000 per person for the harbor Taxi (don‘t know exactly for what). The boat was quite full (boat stops beforehand on the Gili Islands) not everyone got a seat. We had one stop on Nusa Penida. Travelers to Nusa Lembongan had to change to another boat here. We arrived in Sanur at 4.50 pm. The duration of the trip always depends on the weather and waves. It was a bit wavy for us. All in all, the trip was ok, as usual for Indonesia / Asia.

Poor! The boat was 2 hours late. Nowhere on the ticket did it say there would be a stop with a boat transfer 35 minutes before our destination.