07 Hoang Hoa Tham到歸仁

最近，我们乘坐 TBUS 从芽庄前往归仁。旅途中提供的豪华轿车一般，还有改进的余地。空调系统运行不正常，导致旅途中有些不适。 总的来说，这次旅行很一般。虽然我们到达了目的地，但旅途本可以更加舒适。我希望 TBUS Trip 考虑到这些反馈意见，并在今后的旅程中做出必要的改进。

We recently took a TBUS Trip from Nha Trang to Quy Nhon. The limousine provided for the journey was average, with room for improvement. The air conditioning system was not functioning properly, which caused some discomfort during the trip. Overall, the ride was average. While it got us to our destination, the journey could have been more comfortable. I hope that TBUS Trip takes this feedback into consideration and makes necessary improvements for future journeys.

第一班车预订过满，因此我们收到了电子邮件，询问是否需要退款或重新预订当天晚些时候的班车。我和我的伙伴选择了当天晚些时候的巴士，到达时一切似乎都很正常。然而，在上车时，我们被告知要和司机一起坐在巴士前部的非躺椅或充电口座位上（尽管我们是第一个上车的，而且当时有一半的贵宾座位是免费的，但后来随着沿途更多的乘客上车，座位已经满了，离我们的最终目的地更近了）。尽管我们和车上的其他人支付了同样的费用，但我们并没有得到我们预订的贵宾座位，而是得到了狭窄的司机座位。在与车上的另一位乘客交谈后，他告诉我们他是如何在发车前几分钟预订的，但却得到了 vip 座位，尽管我们是在前一天预订的，但却没有得到这样的待遇。我们也没有享受到前排普通座位的优惠价格。4 个小时的旅程非常拥挤，有点不舒服。不过，我要说这不是司机的错，他确实尽力提供了更多的空间，而且开得很好。

First bus was over booked so was emailed to see if we wanted a refund or rebooking for later that day. Me and my partner opted for the later bus that day and on arrival all seemed normal. However, when boarding we were told to sit at the front of the bus with the driver on the non reclining or charging port seats (even though we were first to board and half of the vip seats were free at the time, later filled with further pick ups along the way, much closer to our final destination).Despite paying the same as everyone else on the bus, we weren’t given the vip seats which we booked but were given the cramped driver seats. After talking to another passenger on the bus he told us how he booked minutes prior to the departure time but was granted a vip seat even though we booked the day before but received no such treatment. At no point were we offered a reduced price for the normal van seats at the front. For a 4 hour journey it was very cramped and a little uncomfortable. However, I will say it was no fault of the driver,he did try to provide as much room as possible and drove very well.

我们非常享受从芽庄到归仁的旅程。司机很有礼貌，不像其他车辆那样经常鸣笛。座位非常舒适，腿部空间很大。 唯一的负面意见是公司在 Cat Thien Hai Quy Nhon 办事处的助理，当我在 9 点到达办事处（巴士应该在 9 点 30 分离开）并报告了我和我丈夫的情况后，办事处的员工并没有真正回应我，尽管我和她用越南语交谈。于是我在 10 分钟后再次询问是否确认我们的行程，她并不是很友好，说可以，但要到上午 10 点才发车。好吧，这没什么，但她说话的方式非常粗鲁。我们上车后，没人指我们的座位，过了一会儿，那位女士过来用英语说：'你在那儿'，一边说一边指了指时刻表。我听不懂，但当她向后面做了一个头的手势后，我们就明白了。于是我说'你可以跟我说越南语。'然后她笑了。我还以为她不会呢（她笑起来脸会裂开的）????。

We have really enjoyed our ride from Nha Trang to Quy Nhon. The driver was polite and didn’t horn a lot like other vehicles. The seat was very comfortabel and a lot of leg space. The only negative comment is on The company assistents at The Quy Nhon Office from Cat Thien Hai when I arrived at 9.00 (The bus was supposed to leave at 9.30) and I reported myself and my husband the Office employee didn’t really respond to me, although I spoke in Vietnamese with her. So I asked again after 10 minutes to check wether to confirm our ride and she wasn’t really friendly and said yes but it won’t leave until 10 a.m. Because you’ve bought through another company and they always let you come earlier. Okay That’s fine but the way she said it, very rude. Then when we got in, nobody pointed our seat and after a while the lady came and said in English : ‘ You there ‘while pointing at a schedule. I didn’t understand but when she made a head gesture to the back then we knew. So I said ‘You can talk Vietnamese to me. ‘ Then she laughed. And I thought she couldn’t (her face would crack if she’d laugh) 🤭