Mekong Flash Travel

FRAUDULENT SERVICE & TOTAL ABANDONMENT - Mekong Flash Travel We booked a complete trip from Siem Reap to Ho Chi Minh City for €78.81 (2 passengers, booking 12GO33138479). From start to finish, this was a scam:  1. Delays and Unauthorized Locations: We were picked up in Siem Reap and taken to an unverified local agency instead of the pickup location specified in our voucher. The sleeper bus was severely delayed and left at 11:00 PM.  2. Abandoned at 4:45 AM: The driver dropped us off at a random local agency in Phnom Penh at 4:45 AM, telling us to wait for a connecting bus. The staff inside had no information about our booking, no record of a connecting bus, and no driver ever arrived.  3. Ignored by Operator: We called and messaged the Mekong Flash Travel contact person repeatedly between 5:45 AM and 6:48 AM, but were completely ignored. He only texted us around 9:00 AM asking where we were—without offering any explanation, excuse, or assistance—when we had already been forced to buy and board an emergency bus to reach Ho Chi Minh City on time.  4. Forced Extra Expense: The local agency staff in Phnom Penh explicitly told us not to wait because no bus was coming. We had to urgently buy emergency replacement tickets on our own for $52 USD just to reach Vietnam.  This is a fraudulent operation where they collect money for a full route and abandon passengers halfway. We are demanding a FULL REFUND of our €78.81. Do not book with Mekong Flash Travel.