对外国人来说,文书工作相当令人困惑,因为他们拿着护照,没有人用英语提供任何信息,你基本上必须相信你的护照会还给你。如果没有人会说英语,那么在确认邮件中提供说明就会很有帮助,说明有关站点会发生什么情况(他们要花多长时间,在什么时间,以及在边境上从巴士上下一千次,到达 Nom Pen 时换巴士......)。
The bus is reasonable, but it can be a little uncomfortable for taller people, as some seats don't have enough space to fully stretch your legs, and we were unlucky (I'm 1.73 tall). A few seats had the material (fake leather) a little damaged, but my seat luckily had its cover intact. The air conditioning can be strong at some times and they don't provide coverings on the bus, so I suggest you take a blanket or sweater on the trip as it can be cold. There was a small bottle of room temperature water free of charge at each seat. The trip was relatively uneventful, but none of them spoke English, so communication is limited. You get off at stops, for example, without knowing exactly how long you have to break to eat or go to the bathroom, or even when they take your passport, without telling you what will happen, when they will return it, what you should do, if you have already arrived at the final destination or not, then you end up getting a little lost and going with the flow without knowing what will come next. When we arrived at the final part of the journey, about a little less than an hour before reaching the center of Ho Chi Minh, we would need to get off the bus and take the final journey by Van, but I believe that due to their lack of organization, there were no enough seats in the Van, and we had to wait for the next car. They said the next car would arrive in 15 minutes, but it actually arrived 2 hours later. At least, halfway through this journey (after an hour of waiting super tired in the heat) the employees at that bus stop kindly made us wait comfortably inside an air-conditioned bus and gave us fresh water, they were very kind and polite. In the end everything worked out and we arrived at our destination. Important: If you need a visa to enter Vietnam (this depends on your nationality), only board the bus if your visa is approved, as visa on arrival is only possible when you enter the country through the airport. When entering by land, by bus or car, there is no way to obtain a visa on the spot and you have to arrange the visa in advance.
公共汽车 卧铺, Khai Nam Transport, 2024年4月26日
D N
Dayanna N
The overall trip was quite ok. We arrived about 2 hours late mostly due to traffic and the time spent when crossing the border.
The bus does not have a lot of leg room, but it’s manageable. Also, we had enough brakes, they provide slippers, water and a free lunch.
You will need to leave the passport and the visa (if required) when leaving PP, and they will help with the visa procedures. When exiting Cambodgia I had to personally go to the office, and when entering Vietnam you need to take your luggages and go through customs (there is a line for groups). Also, you will need to change the bus at some point. The communication in English was limited, so I mostly followed what the other passengers were doing.
Overall, it was a good price value for the journey.
公共汽车 卧铺, Khai Nam Transport, 2024年4月17日
J D
Jake D
Border crossing was smooth but my bus arrived almost 2 hours late