渡轮从八打雁市到长滩岛卡迪克兰码头

离开巴丹加斯市码头时有点晚，但还是准时到达了卡蒂克兰。

the trip was ok. it was a little late when it left batangas city pier but still arrived on time in Caticlan

船上的船员就没那么好说话了。 没有为充电区提供替代品。

The vessel crew were not so accomodating. No alternative provided for charging areas.

很好，但他们不提供免费升级，因为空调铺位没有人住，有很多空位，我们要求免费升级，但他们要我们为免费升级付费。

Good but they don't gave free upgrade since the aircon bunk were not occupied there's a lot ot vacant we ask for free upgrade but they wanted us to pay for free upgrade.

我及时赶到，网上支付也很方便。

I made it in time, and online payment was hussle free.

我希望你能改善你的浴室和CR。我希望你们能有干净的船只和卫生区。

I hope you'll improve your bathroom and CR. I hope you'll have clean ships and sanitation area.

航行速度太慢，到目的地花了近15个小时，又花了1.5个小时才下船。

Sailed too slow where it took almost 15 hours going to our destination and another 1.5 hours to go down.

星光管理公司没有与港口人员协调。下午6点的行程被推迟了3个小时，我们被告知改到了晚上9点。由于里面有超载的乘客，我们不被允许上船。我们被建议等待，直到他们打电话说船已经准备好了，这时我们才进去。晚上9点左右，我们被叫去登船，但却被告知船已经离开了，这让我们很反感。你不知道我们在登船区外的挣扎。我们是在网上预订的，而你没有检查那些已经预订的人在你的船长离开之前是否在里面。太不讲究了! 你们的船员甚至懒得在乘客进船时为他们的行李提供帮助。你们应该在登船前检查乘客名单，就像2go旅游公司一样。确保你已经对你的乘客进行了最后的呼叫。舒适的房间并不舒适。不时没有人打扫，其他的门也是锁着的。只有2个在运营。

Starlite Management has no coordination with Port personnel. 6pm schedule was delayed of 3 hrs. and we were advised that it was resched to 9pm. We were not allowed to enter boarding due to overloaded passengers inside. We were advised to wait until they have called that vessel is ready for boarding and that was the time we will go inside. We were called to enter around 9pm, only to be disgusted that the vessel have left already. You have no idea of our struggles outside the boarding area. We have our online bookings and you're not checking if those who have booked were there inside before your captain left. SO UNPROFEESIONAL! Your crews don't even bother to offer a hand for passengers upon entering the vessel for their baggage. You should be checking your passengers list before boarding just like 2go travels. Make sure you have made a final call of your passengers. Comfort rooms are not comfortable. Nobody's cleaning from time to time and other doors were locked. Only 2 is operating.

我只预订了我的朋友。但她说这是一次很棒的体验

I only booked my friend for it. But she said it was a great experience

我很高兴能与您和您的团队合作，谢谢

It's great for me to work with you and your team tks

这是一次很好的旅行，但恰好没有遵循抵达时间。根据旅行的日程安排，又增加了4个小时。还是要感谢你们的旅行。上帝保佑。

It was nice trip but it happens the arrival time was not followed. It adds 4 more hours based on the itinerary of the trip. Still thank you for the trip. God bless.