厢型车 Van or Bus, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2020年3月4日
Were not informed coach terminates at Veng Viang and change to minibus.. 5 others in same position. Language problem but okay in end. Glad I went by road - great experience
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2019年12月13日
The bus was on-time (actually got to Luang Prabang early), but the conditions were pretty bad. The shuttle that takes you to the bus station at 18:00 didn't mention that you have to wait 2.5 hours at the station (food stalls close by the time you arrive). Also, the bus operators have no idea what assigned seats mean. It's mostly first-come first-serve and everyone ignores their ticket's seat number. It was a hassle finding a bed and the sheets smelled terrible.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年11月18日
Mini van, road has lot of curves at some high speeds prones to stomach ache and throwing up from some people.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年11月12日
I was suppose to travel by bus and they told me in advance I would be traveling by van. It is ok if you book a decent number of people with their luggage. They expected us to be 13 in a van crowed with luggage. Back to the bus station, I asked to change van. I finally travelled in better conditions. I was aware of it by previous complaints from travelers. Please check on the reviews if you think they mean something to you. We, as travelers take time to write them.
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2019年9月27日
Stuck three of us in tiny compartment over engine at back of bus.
These spaces not designed for three large western guys.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年8月18日
We were packed into a tiny mini bus that could barley fit us all so I had to sit in the middle front seat which was concrete hard unlike the seat everyone else was sitting on the difference was night and day, made for a very uncomfortable journey, although the driver got us there an hr early so that was positive and he was nice
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2019年7月22日
Communication on what bus to get was poor, we got told to stay on transport which was going to Paksa when we were going to Luang Prabang. The driving was crazy and my partner was unable to sleep more than 2hrs. Air conditioning was good and bed wasn’t too bad.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年7月16日
So many people in a small van, the baggage storaged on a roof rack and the driver stopped along the way several times to pick up more package.
We already knew the bad road bad conditions, so no complaints about it,but in our opinion the driver could have been more careful due to this and the weather (so much fog)
公共汽车 快捷卧铺, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年7月11日
We travelled with overnight bus from Vientiane to Luang Prabang. On the plus side - we arrived early (just in time for the sunrise alms-giving ceremony) and managed to get some sleep on the way. There was AC and we got blankets. On the minus side - we had to arrive at 18:00 in the Soutchai office, while the bus leaves at 20:30 from the Northern bus station. We first waited for the transfer from the office to the bus terminal. Our vouchers were changed into tickets there and we had to wait nearly 2 hours at the dirty station. The bus was there, but they would not let us in before the 20:15. The price of the ticket at the station was 150.000 kip, we paid twice the price (over 30$) per person through 12GoAsia. The reclining seats allows you to sleep if you are less than 170 cm. There is no toilet and no toilet stops on the way. Instead of 8:00am stated on the tickets we arrived at 5:20am. Also we arrived to Southern station in Luang Prabang, while our tickets stated that we will arrive at the Northern one. Still this trip was more restful than the other way round.
公共汽车 标准级带空调, Naga Travel (นากา ทราเวล), 2019年4月29日
I bought the ticket via 12go and I am aware that they are only selling the ticket and are not operating the buses. The bus had 12-15 passengers, give or take, during the tour. The trip between Vientiane and Luang Prabang was interesting and I can summarize it as:
- We made it all the way without any incidents . That said there was several near-misses and some serious incidents observed on the way (see below)
- The driver of the bus was politely and friendly
- The air-con was not to cold (which is often a problem on this buses)
- Plenty of stops en-route (might be annoying for some) ensured that the engine - and most importantly - the brakes could cool down before continue the ride.
- We observed a truck involved in a "front to front" collision with another heavy vehicle. This caused some delays both southbound and northbound.
- We observed an incident involving two motorcycles with at least two fatalities. Shocking!
- I showed up the 1 hour before pick up (as instructed on the ticket) just to experience that I had to wait for 1 hour and 20 minutes for the pick-up.
- At the bus station there was some confusion about which bus to take, wen it was leaving etc, but it was sorted out in the end.
- The bus was old, noisy and had seen better days. But remember- this is Laos
- The roads was bumpy, and to some extent, unpaved. But remember- this is Laos
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年4月23日
Driver did not seem that confident on the roads and at times felt dangerous. On the plus side, the bus left 15 mins early and did not take 6 hours, more like 4.5 - with a 30 min food stop and a shorter 10 min toilet break.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年4月10日
厢型车 14 座区域厢型车, PTS Transit Service (คุณเป๋อ บริการ ขนส่ง), 2019年4月10日
Overall we managed to reach the destination safely and on time.
However, we booked a sleeper van but we got a sleeper bus where the aircon broke down.
厢型车 14 座区域厢型车, PTS Transit Service (คุณเป๋อ บริการ ขนส่ง), 2019年4月4日
The driver who picked me up was very helpful and kind. The bus left 45 minutes late, and we got to Luang Prabang 3 hours late. The bus smelled very moldy and made me cough. The bathroom was closed, which was very inconvenient for me because I was sick. Thankfully the driver stopped many times so we could use the bathroom. The bus service was kind about letting me have my own bed since I am bigger than most Asian people.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年3月20日
We weren’t happy that once we boarded the mini bus in Vang Vieng, we had to drive around for ages back and forth to the same places to pick up other travellers who were not ready on time. There was not enough space in the mini van for every plus our bags, it was so cramped for a 4 hour plus journey.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年3月18日
Great driver, great travel
厢型车 14 座区域厢型车, PTS Transit Service (คุณเป๋อ บริการ ขนส่ง), 2019年2月20日
Long and hard on the butt. All okay. Thanks!
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2019年2月16日
Bring some earplugs and you are fine.
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2019年1月22日
A bumpy ride, but quite okay, through the mountains. The bus didn’t have so much space, but the beds were fine for sleeping. At the paper it said we were supposed to leave at 18 pm but the bus took off at 20.30 pm. It also said a ride for about 13 hours, and were supposed to be in Luang Prabang at 7.00am. But the bus came in at 12pm. At the bus station tuktuk’s are ready to pick you up, but be aware that they drive you to city center and not the accommodation, even though you tell them where to go.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2019年1月9日
The mini-van was in pretty good condition and the driver drove reasonably safely. The roads aren’t in great condition but the beautiful scenery en route compensates. Overall, I’d recommend this service, especially at busy times of the year where it’s worth paying the 12go. premium to secure a seat in advance.
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2018年12月25日
Booked sleeper bus from Vientiane to Luang Prabang.
Time on booking was 18.00 but not a real departure time.
Mini van shuttle picked up me to northern bus terminal and real departure time was 20.00(same as another bus company)
They gave a meal voucher that no staff speak english to tell how and where to use.
The meal voucher are value 10k kip that can exchange some snack or drink, not enough for meal. Few passenger got only fucking sticky rice!!
厢型车 14 座区域厢型车, PTS Transit Service (คุณเป๋อ บริการ ขนส่ง), 2018年11月29日
The good: Someone picks you up from your hotel. GREAT scenery. Trip included lunch. The bad: Bus was fairly dirty, needed dusting and a good wipe down and vacuum. Driver played music for most of the trip, which seemed kind of weird. When it gets dark no lights are turned on, so you’re just sitting in the dark. This could have been a good opportunity for sleep, but the music was still playing. Near the end of the trip he made a lot of stops. Trip took about 13 hours
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2018年10月9日
Amazing costumer service and excellent driver.
Our ride to Luang Prabang from Vang Vieng was smooth sailing.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2018年9月21日
Driver was very friendly, has good experience driving a bus in slippery conditions. Bravo !
公共汽车 标准级带空调, Naga Travel (นากา ทราเวล), 2018年9月15日
It is not a tourist bus. Some locals bring live stocks on board. Seats are too small even for asian size. AC is not cold and I was even sweating. There was a landslide an hour drive near luang prabang and buses and lorries couldnt go as half of the road was covered with mud. Only small vans were able to go thru. Had to hitchhike a van to get to luang prabang.
公共汽车 卧铺快速车厢-41, Naga Travel (นากา ทราเวล), 2018年9月14日
Waited 2 hours to get on the bus, wasn't even told when it was leaving
公共汽车 标准级带空调, Naga Travel (นากา ทราเวล), 2018年9月12日
Nice scenary. Bus ok-lah.
厢型车 14 座区域厢型车, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2018年8月29日
公共汽车 快捷卧铺, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2018年8月8日
The actual bus was absolutely fine - actually slightly better than expected.
There was a complete mess up with my pick-up - it wasn't available from my hotel so I had to go to another hotel for pick-up which is fair enough, but it didn't arrive and the phone number I had didn't work. I was fortunate that the hotel I was being picked up from, although I wasn't their guest, were really helpful, found an alternative contact number, and sorted things out. The pick-up driver then got me to the bus station (still in good time) got my ticket sorted and got me to the right bus, which is why I have still given 3 stars as it was all sorted out in the end despite some stress.
公共汽车 标准级带空调, Naga Travel (นากา ทราเวล), 2018年8月1日
Good, careful driver, spectacular scenery but a loooooong trip. Not for the vertiginous. You spend a LOT of time very close to a sheer drop. The A/c didn't work so bus was a sauna, windscreen wipers didn't work (and it was raining). No communication, no head count. A Spanish girl was left behind at the lunch stop.
公共汽车 贵宾卧铺车厢41, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2018年7月5日
It was cheap overnight bus travel and ok for the price, I guess. There wasn't much room for getting some good sleep though because the seats were not wide enough to turn on the side. But probably that's what comes at this price, I don't have much experience with overnight traveling in buses yet, so can't say anything for sure. One area where I probably would like some improvement though is providing more accurate departure times. In this case, the departure listed in the voucher was 6pm (so we all reached the ticket office before 6pm) but after we were dropped at the bus station we were told that the bus will depart at 8:30pm. That's over 2.5 hours of time that we could've used for sightseeing etc instead of spending it at the bus station. But then again, this was my first experience with overnight buses, so I don't know how it all realistically works.
公共汽车 标准级带空调, Naga Travel (นากา ทราเวล), 2018年2月19日
Ticket printed 6am and asked me to appear 1 hr early, so I showed up at 5am... Turns out the actual bus is at 8am and the pickup only comes at about 6.30am. Other than that the pickup guy was helpful and spoke English, showed me where the bus was and explained that the ticket could be exchanged for a meal. It's more expensive than getting a ticket at the bus terminal yourself or through other sellers, but I felt that the premium for the service was worth it.
公共汽车 贵宾卧铺车厢41, Naga Travel (นากา ทราเวล), 2017年8月21日
Thank you for having blankets on the bus! The seats where very comfortable.
公共汽车 贵宾卧铺车厢41, Naga Travel (นากา ทราเวล), 2017年8月21日
Unpolite staff who cheats all the time and puts loud music in the sleeper bus was not comfortable