XX
Xiangxia X公共汽车 起亚大鸟(Kia Grandbird), Giant Ibis Transport, 2020年3月3日
The beds are so so so small.
KB
Kendra B公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年3月24日
I'd use them again but for sure a little better communication on expectations. Like the drivers will stop at various point and the boarder crossing to Thailand can take a while. Other than that very satisfying trips for the price
ML
Michael L公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年3月19日
Bus host had multiple friends jumping in and off bus and was very anti social
MJ
Mary J公共汽车 起亚大鸟(Kia Grandbird), Giant Ibis Transport, 2020年3月9日
Sleeper bus is great experience to us. There's pillow and blanket provided. The transport is smooth and safe even it was late at night. They act promptly when some passengers have issues or concerns. We arrived early from ETA. Thanks Giant Ibis!
AG
Arindam G公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年3月8日
To help the environment, 12goasia should accept e-tickets or m-tickets and reduce the use of paper and pdf prints. Thank you!
SJ
Stephen J公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年3月8日
Phnom Penh to Siem Reap - Plenty of room on the bus, comfortable, air-conditioned, got to Siem Reap in good time, smooth ride with a good driver and water and snacks provided. Two stops en route at good rest stops with good facilities and clean toilets. Wifi worked well. No complaints.
Steve
Australia
JE
Justin E公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年3月4日
The journey was comfortable and there were no big surprises. On this occasion the staff member's English was a bit difficult to understand. Unfortunately the bus station in Siem Reap is way out of town, so even if you prefer to walk, you'll probably need a Tuk Tuk.
DP
Dominika P公共汽车 起亚大鸟(Kia Grandbird), Giant Ibis Transport, 2020年3月2日
Great service, on time and comfortable
MJ
Mediatrix J公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月29日
We travelled from Saigon to Phnom Penh to Siem Reap to Bangkok. Saigon to Phnom Penh was good. The personnel were helpful and the bus and WiFi run well. Only the bathroom in Saigon was bad and the office workers were not friendly.
The trip to Siem Reap from Phnom Penh was a nightmare. The bus broke down and we had to wait for another bus. The air conditioning was not working well. It was hot inside bus. The WiFi was not working at all and the conductress had a bad attitude. She was acting like a child having tantrums. We could not understand her English either.
Your drivers were good and polite.
Our trip to Bangkok from Siem Reap seems to be going smoothly so far.
AK
Anna K公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月28日
Bus was comfortable with lots of leg room. Bottled water, refreshing wipe and nice pastry snack were provided. Two toilet stops including one for lunch and an English speaking bus attendant.
The only real problems were lack of WiFi on the bus and that the first bus we were on broke down. The company did, however, get a new bus to us in 30 minutes. The buses they used were much older than one I’d travelled on with the same company previously.
MJ
Melyza J公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月28日
A good trip through the countryside with enough stops
BM
Barbora M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月26日
We travelled from Phnom penh to Siem Reap and everything was perfect!
- we arrived on time
- there were two stops, one long enough to have lunch
- we received water and snack
- the staff insisted that everyone had seatbelts on
- the luggage was marked and taken care of very nicely
SN
Shawna N公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月25日
Good trip, safe driver and good clean restroom and restaurant stops. A/C was weak, thats the only reason I didn't give it a 5. Would definitely use again! :)
AM
Aimee M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月21日
Comfy seats. Good leg room. The stopover is long enough to get some lunch or coffee and breaks up the trip nicely. It’s a good value way to make the journey.
DT
David T公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月20日
Great transport! Definitely use!
MA
Mihkarbanu A公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月18日
It was a.very comfortable trip. The right amount of stoos.
IW
Ian W公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月17日
Great trip. Staff were friendly and helpful towards everyone on board. We’d defiantly use them again.
NM
Nils M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月16日
For being the most expensive bus company in Cambodia I was disappointed. I’m m sure when the company started it was everything they promise it is. I took Giant Ibis from Ho Chi Minh to Phnom Penh then Phnom Penh to Kampot then Kampot back to Phnom Penh lastly Phnom Penh to Siem Reap. One of them completely broke down on the side of the road another had engine problems and had to pull over 4-5 times in our trip. It seems that they don’t put ANY money into the maintenance of these buses. Some power plugs don’t work, seatbelt don’t work and bathrooms with broke signs written right on them. They do side job delivering other good to your destination which is no big deal but when they start making stops it kind of disappointing. Lastly when I got to Siem Reap they changed the bus station and placed it rather far from the original site. Which was just another hassle to deal with. I was just expecting more. ????????♂️
JM
Jill M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月16日
Lovely staff, air conditioned bus and comfortable seats! One of the best bus companies I have travelled with so far! :)
DM
Dean M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月15日
Excellent crew, kept well informed throughout our journey. First class break & lunch stops.
Highly recommended.
LK
Laura K公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月14日
Journey was good. Although it was delayed by 20min we arrived into Siem Reap almost on time. They even insisted we wear our seatbelts. The rest stops were lovely (there were 2 for the journey). Staff were nice - both in the office and the bus.
KC
Kamil C公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月12日
Staff did not use anti insect spray for bus before trip. Entire bus was cover by mosquito . Whole way was just about killing them , spray ended in back back of employee.
MM
Mangesh M公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月9日
Old bus with poor air conditioning. Staff members are outstanding.
MG
Marine G公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月8日
The staff was very professional and friendly. The bus was very comfortable, with plenty of leg room, reclining seats, AC and wifi. We had 2 breaks, the first 1 hour after leaving (15min) and the second one for lunch (30min).
The staff gave us lovely pastries, water and hand wipes. The stops were done on lovely resting areas with toilets, restaurant, shop, etc.
We were picked up at our hotel by a minibus for free (but were picked up quite late - in fact we were picked up 5 minutes before the scheduled bus departure so were worried we might have missed it). The bus left 30 minutes late from Phnom Penh due to a driver change.
I'm still giving 5 stars for the great service. Keep in mind that the Cambodian driving is a bit scary...so if you choose the front seats you might have a few frights.
BG
Brent G公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月6日
Very good service and bus was more comfortable than the last. Still arrived an hour later than scheduled, although this seems the norm.
PD
Paul D公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月6日
Quite a comfortable ride. Bus left on time and only arrived a few minutes late at Siem Reap. Staff were careful with luggage and carried it to a clean space when they removed it from the trunk at the end of the journey.
NS
Nelli S厢型车 VIP舱, Cambodia Post VIP Van, 2020年2月6日
Punctual, safe, fast. I was suprised. Recommend!
CS
Charles S公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月5日
Best bus ever. Good WiFi most of the way. Power. Good leg room.
RS
Robert S公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月5日
It was great. I especially liked the back rubs and toe massages. You really can't beat that for a $10 ticket.
ST
Sara T公共汽车 起亚大鸟(Kia Grandbird), Giant Ibis Transport, 2020年2月4日
Very comfortable
KK
Katja K厢型车 VIP舱, Cambodia Post VIP Van, 2020年2月2日
It's not the most comfortable ride (not much leg space and I'm only 170cm) but ut us fast and good value for money.
KD
Kim D公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年2月1日
Best bus service in Cambodia!
LW
Lisa W公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年1月31日
Can not fault the service. Easy to book online. Polite helpful staff at the bus station in Phnom Penh and on the bus. Comfortable bus and nice refreshments given for the trip.
SS
Samantha S公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年1月31日
The trip was ok, departured on time. It had 2 stops for refreshing and toiletes. It's an easy way to get from Phnom Penh to Siem Reap. I highly recommend it.
CH
Chang H公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年1月30日
Everything Is Good Wifi And Charging Spot Available In The Bus. Have 2 Stops For Lunch And Toilet Break. Will Choose Giant Ibis Again For My Next Trip. Thanks
FP
Fraukje P公共汽车 全球奢华(Universe Luxury), Giant Ibis Transport, 2020年1月30日
Airconditioning could be better. Nice trip overall!
JS
Jovie S公共汽车 起亚大鸟(Kia Grandbird), Giant Ibis Transport, 2020年1月29日
The whole bus trip was good.
KM
Kenny M厢型车 VIP舱, Seila Angkor Express, 2020年1月27日
It was a pretty comfortable ride from Phnom Penh to Siem Reap, and it was neat to see the country which otherwise wouldn't have if taken a flight. The description of the minivan was a bit fuzzy but pleasant ride and quick.