公共汽车 VIP 24, Sri Maju Group SG, 2020年3月16日
Bus was a bit dirty and we arrived 1hour and 45 minutes late.
公共汽车 VIP 24, StarMart Express SG, 2020年3月15日
The bus' emergency exit was held to the seat by a wire. The armrest came off during the trip.
公共汽车 VIP 24, Sri Maju Group SG, 2020年3月14日
Really comfy seats. Got from A to B what more do you need
公共汽车 VIP 24, Sri Maju Group SG, 2020年3月8日
Very comfy and helpful staff
公共汽车 VIP 24, Sri Maju Group SG, 2020年3月2日
The bus was a little bit nasty
公共汽车 VIP 24, StarMart Express SG, 2020年2月24日
Staff were kinda rude but overall it was nice and fast.
公共汽车 VIP舱, Transtar Travel SG, 2020年2月22日
公共汽车 VIP舱, Transtar Travel SG, 2020年2月21日
Easy drive. Driver not really helpful for questions. Wifi would be great.
公共汽车 VIP舱, Transtar Travel SG, 2020年2月16日
Very satisfied with the service
公共汽车 VIP 24, StarMart Express SG, 2020年2月14日
Driver was helpful. The secret is to travel very late at night. Everything is so smooth and not so much people in the bus and immigrations.
公共汽车 VIP 24, StarMart Express SG, 2020年2月13日
The Bus is confortable. However, the retrieval of actual tickets if you got the first trip @ 6am is quite difficult. They have 2 offices, one at the front of the building and one inside. Make sure to go yo the office inside the building since at first lot of us tourists are confused why they are no attendants in the office outside (since we thought it was, not knowing there's another office inside). Some nationals are murmuring in their language because of this confusion. No one guided us. But the moment you're on the bus, everthing is okay.
公共汽车 VIP 24, StarMart Express SG, 2020年2月11日
公共汽车 VIP舱, Transtar Travel SG, 2020年2月10日
The travel was very smooth and convenient. The bus had 2 stops; first, a 30-minute break and next in the gas station. We were expected to arrive at 3:15 pm but was delayed for an hour. There was no wifi in the bus so I suggest you download movies. No worries for battery drain since usb port for charging is available.
公共汽车 VIP 24, Sri Maju Group SG, 2020年2月10日
The journey itself was good, we arrived earlier than expected, the bus was nearly empty.
The service wasn’t very good, one driver didn’t speak English at all and was unfriendly. There was no information about the e-/immigration process or about the length of the break. There was no WiFi which would be a great plus. But in the end anything was ok with a bit of proactivity.
公共汽车 VIP 24, StarMart Express SG, 2020年2月10日
All was super!
公共汽车 VIP舱, Transtar Travel SG, 2020年2月8日
Easy and fast registration, Cheap price, komfortable.
公共汽车 头等舱, Transtar Travel SG, 2020年2月7日
Kalau buat Pelancong yg pertama kali naik bus SG ke KL ini sangat cocok, Driver kebetulan baik, dan ga full orang di bus
公共汽车 VIP舱, Transtar Travel SG, 2020年2月7日
Very nice bus with the best seats i have ever been transportating in.
公共汽车 VIP舱, Transtar Travel SG, 2020年2月1日
We arrived late from the expected time given. As in so late I guess instead of 7:40 we arrived at 9:30 in the evening. But anyway, as long as were safe! It’s okayyyy.
公共汽车 VIP 24, StarMart Express SG, 2020年1月28日
公共汽车 VIP 24, StarMart Express SG, 2020年1月24日
good service. driver and his friend - ????
公共汽车 VIP舱, Transtar Travel SG, 2020年1月23日
公共汽车 头等舱, Transtar Travel SG, 2020年1月22日
The driver was late. We were about to book another ticket thinking that the bus has left. Thanks to another transtar driver he called our bus driver. If not for him, we wouldn't know where our bus was.
公共汽车 VIP 24, StarMart Express SG, 2020年1月21日
Recomended buat yang mau liburan keluarga.Awalnya sempat was was krn kalau lihat tempat travelnya.Alhamdulillah petugasnya baik kita dipikirkan bis yg lebih awal dan kursi yg diatas jadi lebih leluasa untuk melihat pemandangan, ambil foto dan video.sopirnya baik sebelum berangkat dicek dulu jumlah penumpang.
公共汽车 VIP 24, Sri Maju Group SG, 2020年1月18日
It was okay overall, it’s just that the drivers are not so friendly and always frowning and shouting. But the seats are comfy, AC was cold and bus was clean. They just have to improve their driver’s attitude because good customer service includes being polite, understanding and friendly to satisfy the customers.
公共汽车 VIP舱, Transtar Travel SG, 2020年1月18日
公共汽车 VIP 24, Sri Maju Group SG, 2020年1月17日
Very efficient transport.
公共汽车 VIP舱, Transtar Travel SG, 2020年1月16日
All good, but doesn’t have toilet in the bus. It’s not a real problem, because we had stopped.
The problem is that the company say have toilets
公共汽车 VIP 24, StarMart Express SG, 2020年1月15日
Very accommodating staff
公共汽车 VIP 24, Sri Maju Group SG, 2020年1月11日
Took an afternoon trip. The bus do not have Wifi so got a good rest the whole afternoon ????
公共汽车 VIP 24, Sri Maju Group SG, 2020年1月10日
Leave on time, bus is clean and convenient.
公共汽车 VIP 24, StarMart Express SG, 2020年1月9日
Good service. Bus came to the point on time, but was about 1h too late at the arrival point. The walk over the border worked fast and without troubles. Air conditioning in the middle of the bus was very cold but I just changed seat. Seats are big and very comfortable. I would choose this company again!!
公共汽车 VIP 24, StarMart Express SG, 2020年1月6日
Very good services.
I booked ticket online and showed e-confirmation on the phone to the operator to get paper ticket. The ticket office is inside the Golden Mile Tower (go inside through the main door and it located on the right).
The bus came very on time. The seat was big (as the photo) and could adjust angle to support your back and legs to have a good sleep. The inside space of bus was clean.
The driver was very friendly and willing to support. The ride was fast, safe and smooth. It stopped 1 time at the halfway for rest and toilet (about 15 minutes).
I arrived to Kualar Lumpur at 12h15 as the bus operator stated.
FYI on border protocol: at the checkpoint in Singapore, go out of bus for passport control (you can leave your luggages on the bus), then go through the border gate to the bus (you have to remember the number plate of your bus to check the location of the bus which is showed on the electronic board and walk to it by yourself - no tourguide in here). The bus will run about 30 minutes to the checkpoint of Malaysia. You go out again with all your luggages, move into the border gate for immigration and scanning your luggages (it's simpler than in the airport), then find your bus again in the yard (there is no electronic board as in the Singapore so you have to find it by your eyes - that's why you have to remember the number of the bus and even the face of driver).
Have a good trip!
公共汽车 VIP舱, Transtar Travel SG, 2020年1月6日
Bus Driver followed a very racist policy of telling me repeatedly he would only allow Chinese passengers on-board first, though I had been first in line (I arrived over an hour early to depart from Singapore). Disgusting treatment of guests, would never use this service again.
公共汽车 VIP舱, Transtar Travel SG, 2020年1月6日
Driver needs to let you know that it is 30 minutes for the rest stop.
Do not believe the timings at all, it takes much longer than stated even though immigration was very fast going in this direction.
公共汽车 VIP 24, StarMart Express SG, 2020年1月4日
The driver is not approachable
公共汽车 VIP舱, Transtar Travel SG, 2020年1月4日
Very good except the break took longer than it was supposed to
公共汽车 VIP 24, StarMart Express SG, 2020年1月3日
公共汽车 VIP舱, Transtar Travel SG, 2020年1月3日
Hope they provide wifi as it is not work properly
公共汽车 VIP 24, Sri Maju Group SG, 2019年12月28日
公共汽车 VIP舱, Transtar Travel SG, 2019年12月27日
Berangkat Tepat Waktu. Di Imigrasi Singapore Hanya Bawa Pasport lalu Imigrasi Malaysia Bawa Semua Barang Tapi gak sampai 5 menit keduanya. Lancar! Istirahat Rest Area 30menit sekali lalu tiba juga tepat waktu. Drivernya ramah. Perjalanan yang memyenangkan. Thanks
公共汽车 VIP舱, Transtar Travel SG, 2019年12月24日
never know wat happened when the bus stop , the driver never told us . When he went for food , he looked the door and we were in the bus ....
公共汽车 VIP 24, Sri Maju Group SG, 2019年12月22日
Our departure time is 9am,but the trip was delayed many times,after that we left at 10am,that's why instead of we will arrived after 5hours but finally come 12hours.its horrible!
公共汽车 VIP 24, Sri Maju Group, 2019年12月21日
The bus driver did a good job. He drove safe and the bus was comfortable. But it took 7 hours to get from Singapore to Kuala Lumpur. We left at 9:00 am and arrived at 4:00 pm!!
公共汽车 VIP 24, StarMart Express SG, 2019年12月17日
The bus is comfortable, but you just be aware that it's most likely going to take longer than the hours indicated. The traffic can be heavy, and you can wait a lot of time at the border before to restart. I give two stars as rating because I think it's unfair to indicate the best hypothesis instead of the expected or average one. However, the journey itself is ok.
公共汽车 VIP 24, StarMart Express SG, 2019年12月16日
We were supposed to depart at 11.30..arrived there they changed the time to 11.45,but we left it was almost 1 o clock..
The first bus was old, half broken and you had to take a seat random.
The second bus was really comfortable,(the air con was kept at Max the whole time..I got a bad sore throat)
We were supposed to arrive at 4.40..we arrived at 10.30pm..and we stopped only once!!
Further more the driver didn’t say that there was two stops..if someone that was on the bus with us didn’t explained us that we were so far from the city we would have been left at the first bus stop without an explanation..
Truly disappointing..the 2starts are o my for the comfort of the second bus!
公共汽车 VIP 24, StarMart Express SG, 2019年12月15日
The seats and bus is not comfortable as advertised. Before getting to customs, we had free sitting, very old bus. On the way to Berjaya Towers Center we made few stops, and this made super long trip (11 hours!!!) even longer.
公共汽车 VIP 24, StarMart Express SG, 2019年12月15日
It went at 4:20pm against 2:10pm.
公共汽车 VIP舱, Eltabina SGD, 2019年12月15日
Good but bit late
公共汽车 VIP舱, Transtar Travel SG, 2019年12月14日
Takes too long..from 3pm to 9pm journey. It supposed to be 2:30pm to 5:30pm stated in the website. I can understand the custom clearance will take some time but this is way too much time wasted on the road.