Vietnam Railways

Yöjuna lao cai - hanoi. Sänky oikein mukava, juna hieman äänekäs ja hytkyy välillä aika kovaa. Jos olet herkkäuninen niin en usko että saat nukuttua tässä junassa ( Ainakaan yläpedissä ) Olin yläpedissä 4 hengen hytissä ja ilmastointi puhaltaa hieman liian kovalla. Toisaalta mielummin liian kovalla kuin ilmastointia ollenkaan. Junassa myytiin juomia ja pientä snäkkiä. Juna oli aikataulussa.

It was comfortable and we were lucky enough to have great room mates joining us!

Train was on time and the beds were quite comfortable. I got much better sleep than in a bus because there was no honking or "crazy driving". However, I woke up a few time from strong cigarette smell (people smoked in the alley) and their shouting. The cigarette smoke was coming through ventilation although we locked the cabin and it was extremely strong.

For me as an overseas traveler, the train was a great experience eventhoug the train is not rhe newest not the cleanest.

Sehr laute und holprige Fahrt. Schlafen war nur wenig möglich.

Chất lượng ghế ngồi, mua vé, người phục vụ....đã tốt hơn nhiều so với lần trước 5 năm trước đây, có một số góp ý để cải thiện. Nên có các bảng biểu hay thông báo ở nhiều nơi ở ga, trên toa tàu...đơn giản, dễ hiểu nội quy cho hành khách (và hướng dẫn thoát hiểm khi có sự cố). Chuyến đi của mình từ ga Dĩ An đến Biên Hòa (SPT2, toa 2) có 1 nhóm khách du lịch rất ồn ào cả khi tàu chạy, cười nói lớn giọng, đi lại, đứng choáng lối đi...ảnh hưởng đến người khác. ... Nên có nơi để rác trên tàu và nhắc khác không vứt rác xuống sàn. ... Ở các ga cần có bảng tên ga to và rõ để khách biết, nhất là với khách đi lần đầu, ít khi đi hay khách nước ngoài. Hiện giờ có ga có, có ga không. ... Nếu có loa trên tàu thông báo tên ga sắp đến để khách biết thì rất tốt (thu âm sẵn tiếng Việt và tiếng Anh) để phát chứ không cần người đọc tại chỗ.

複数の会社を比較して簡単にチケットか入手できるので便利

나는 12go 온라인 예약을 통해서 Ninh Binh역에서 Vinh역까지 침대칸이 장착된 기차 여행을 했다. 베트남의 아름다운 풍경과 베트남 서민들과의 가까운 접촉은 베트남에 대한 나의 이해를 더욱 높이고 친근하게 만드는데 많은 도움이 됐다. 생소한 지역을 즉흥적으로 방문하고자 하는 여행자에게 있어서 12go 프로그램은 최고의 교통 예약 서비스이다.

Ask locals or book somewhere else We had a couple of experiences with 12go asia in our recent Vietnam trip and would not recommend this service. First, you simply do not see all options available, nor necessarily the best options for your trip. So in any case I would recommend to ask locals, e.g., a dedicated receptionist. They will call someone and you pay much less and will probably be guided until you sit in the bus. However, using this service, which in principle can bring you from A to B, there are problems. The first sign for ultra disrespectful behaviour towards the customers (apart from responses to online receptions; just have a look around) is the unneccessary insurance which is sold if you do not uncheck a, by default checked, box when you order. The second is the handling of receptions and inquiries. This leads to the final problem I have with this service, which is our experience with a night bus. When you book such a bus you will get a confirmation and a PDF with coordinates and a time of arrival. You are supposed to be there 60 minutes before departure. Fine. A taxi can bring you there. However, the point is that the bus, as in our case, will probably just not show up. The taxi driver had already kind of an idea that this will go wrong as he didnt know the place. However, checking the ticket he agreed that this has to be the we are supposed to go. So you are there in the night, at a "bus stop" (a shady place next to the Highway; cockroaches, rats, busses and trucks honking included for free) and wait for >2 hrs before giving up. All the phone numbers of the bus company dont work. Problems getting taxi or hotel at that time in the night are self-explanatory - luckily we found friendly accomodation in our previous hotel. After the bus company found it appropriate to just reschedule our trip to the next day (surprise: we couldnt just reschedule and our travel plans were messed up a bit) I contacted 12go. After a couple of mails back and forth with always another person on the 12go side, I found that they neither want to follow my demand of a refund, nor really care. So here it is my opinion about 12go. Have fun with the 30€, you can keep them. And all the Vietnam travelers: Just keep away- there are better options.

In a 4 berth cabin the other 3 beds were occupied with 6 people. And also some cockroaches included :( half the toilets were out order the in use ones were disgusting.

The seat is comfortable. The bus departed and arrived on time. The driver is nice and professional.

Interesting train ride….. we purchased 3 of the 1st class bunks and the forth bunk had a woman with her child and a huge box in the middle of the floor inside the room for 32 hours. We had no were to go but stand outside the room door in a narrow hallway for stretch our legs. We didn’t know that some trains have a small dining car that you can enjoy a little snack and stretch your legs, other wise your cooped up in the small 4 bed bunk room.

Pour les billets, le réservation et l'assistance super ! Mais le train avait 2h de retard a l'arrivée...

Its all about expectations! Are you going to get an extraordinary nights sleep.. no.. is it pristine clean ..no… but are you going to see beautiful countryside and share and moments with locals … yes… if you’re open to it… my time on board..babysat for 15 mins while a mum got food, met young elites head to toe in designer clothes and my last cabin buddy insisted on sharing food with me..as well as loadsa small interactions with kids and families…come prepared with what you are comfortable with, be open to embracing what it is…its not luxury but its not terrible, honestly apart from the clunky old train sounds its actually really peaceful.. and a true slice of being in here.. my only advice is… choose a bottom bunk and bring ear plugs and a hoodie…and try and time it so you get plenty of day time…the views are sometimes stunning sometimes nothing but overall .. super happy I did this.

The train was 40 mins late. The seat numbering is confusing and my seat was broken and stuck in the reclined position.

The train was on time which was a nice surprise as I’d read that trains in Vietnam are always delayed. The staff were kind and very helpful. The seat was somewhat uncomfortable as it kept tilting back and the other passengers around me had trouble sharing the space but that shouldn’t reflect on the train operator. I would use this service again.

You can’t sit up in the second class beds and there’s very limited space for luggage. It’s so unclear when the train is stopping what stop you’re at - it feels as if you oversleep you’ll miss your stop. People in the cabins also loud and inconsiderate.

Get what you pay for… A bed, on a train! No complaints!

Was adequate to get to Da Nang via train. Pack your own snacks and best to bring earplugs and a sleeping mask.

Never before Been so shitty train, after this everything else is shiny..

Wir hatten im Nachtzug von Ninh Binh nach Da Nang die 1.Klasse vierer Kabiene gebucht. Im Vorfeld hatten wir viel schlimmes über den Zug gehört uns allerdings trotzdem dafür entschieden. Wir waren positiv überrascht! Die Kabine war ok sauber. Wir hatten zu zweit alle vier Betten gebucht und das war auch gut so, denn sonst hätten wir keinen Platz für unsere Koffer gehabt, denn es wäre zu 4. sicherlich sehr eng geworden. Die Fahrt ist sehe laut und wackelig, dass muss man wissen. Wenn man Reisekrank wird empfindet sich vorher die Einnahme von Medikamenten, so ging es auch bei mir. Die Toilette ist eher schmutzig und Papier war nicht vorhanden. Daher empfehle ich Desinfektionsmittel und Toilettenpapier selber mit zunehmen. Am Morgen kam ein Wagen durch die Gänge und bot Pho und Kaffee an. Wer also was anderes Essen mag müsste es sich selbst mitbringen. Es gibt wohl auch einen Speisewagon, den haben wir allerdings nicht besucht. Fazit: Unter diesen Umständen würde ich wieder die Fahrt mit dem Zug nehmen.

Don't do it for the comfort but for the experience. The train itself isn't too comfortable to sleep ok but facilities are all fine and everything ran on time. Quite the experience but don'r expect a great night of sleep!

This train service was excellent. Boarding was very organized and the train left and arrived exactly as schedule.

For all my fellow travelers: this is a really good way to travel the eastcoast. The train is super punctual and it’s easy to find your seat. There is a warm meal, snacks and drinks you can purchase. I‘d recommend getting a bed because it can get quite uncomfortable being in a seat for such a long time. The landscape views between Da Nang and Hue are incredible. You will not miss your stop for there are announcements in English and the staff will also check in with you over time. Cons: the beds are too small for western people and the toilets are dirty.

Airconditioning was very cold - bring enough clothes! Other than that good, no animals, all clean, staff friendly

A great travel, great staff, great food ! Awesome experience, thank you !

Travelled in a first class four bed compartment. Beds aren’t much more comfortable than in second class. As it seems, beet sheets won’t be renewed during the whole trip, so you might end up in someone else’s bed. Bring your own sleeping bag

Train was fit on time. Overall good experience, but the toilets were not up to the mark.

It was a good trip. I liked the SE3 train better than the SE7 train. Overall it was quick and cheap.

it was a pleasant experience. the bed was clean, soft enough for this kind of bed and no bad smells from the toilet. a curtain for more privacy would be good if your neighbors are not that pleasant.

Nice car, in time. One stop in the mountains at a nice place to grab a coffee or go to toilet. Driver asked me for my hotel and dropped me off there. Massageseats doesn't worked, but this didn't matter for me. Also no WiFi, only at the start and at the rest area. Departure was little bit confusing, because Google maps showed me an other place, because there are two hotels with similar name in Nha Trang. (It's near the bridge) perhaps they could send GPS data instead of a confusing address.

I'm a foreigner going on my 1st train in Vietnam. I was sandwiched between people

ist class sleeper ,as with previous reviews ,staff need to learn how to clean the toilets-regularly

We arrived at our destination over an hour after scheduled. But other than that it was fine.

The train wasn't that nice, but it was adequate enough to do the job. We rode another one in Vietnam and it was TERRIBLE - bug infested. Compared to that one, this was great.

Our train was cancelled due to flooding, which is fair, but we were not notified, so we got dropped off at the station, got a partial refund and had to walk to find wifi and book a car.

Overall fine experience travelling by night train from Hanoi to Sapa. Cabin was clean, beds hard and there was a lot of noise from the train. We tried to book the private cabin but couldn’t through the site. Ended up with a private cabin though (by paying extra at arrival).

Confort modéré, 6 heures d'attente sans information.

Easy booking service, easy to find the train with the information panels and great timw in the train.

Train was in a lot worse condition than the one we caught from Hanoi to Sapa it was extremely loud something was hitting the bottom of the carriage until 3:30am when they finally stopped the train and fixed the problem. By that point it’s a little too late. Cabins much smaller than the first train and beds a lot harder

Soft seats are comfortable enough. Toilets need regular cleaning though

Great getting to interact with the locals. Train was comfortable and great to see scenery.

The cabin looked completely different as in the pictures. The bed were extremely uncomfortable. The entire ride was bumpy so no good sleep possible.

We only got 2.class berths, but it was better than expected. But you should book the lower beds, getting up to the top is nearly acrobatic We wanted to change the booking and the support of 12go tried a lot, was very friendly. But in the end, they couldn’t help us, but they tried!

First class was oke. People were helpfull and the sleep was oke. Toilets were a litle dirty but train toilets always are

Train was okay way better than bus travel. Opt for the bottom bunks and 4 berth in our opinion. Toilets were cleaned regularly. Food is very limited so bring plenty of snacks :)

Train arrived on time and the 4 sleeper coupe was great, very comfortable and pleasant ride.

Noisy people in the train. Not polite people. Staff is early to clean rooms, but open door of cabin multiple times.

Clean cabin n confirmed... but toilets are terrible condition. Need to be cleaned modernized

It was good becasuse I didn't need to use Vietnamese languages to get on the train. It would be food if I can know numbers of coaches in a train and which coach #1 is the top or the end to know an area I should wait. It was no space to put my suit case because it was heavy and it was also very tough to step up the stairs to the train becaue of my heavy suitcase. I learned I shouldn't use trains when suitcases are heavy in Vietnam.